the firefly COMPANY
Online counseling, or telehealth, can be a convenient option for kids and adults for a variety of reasons.
Anyone within the State of Ohio may meet with our providers via telehealth.
Anyone within the State of Ohio may meet with our providers via telehealth.
How It Works
GETTING STARTED
- After you call and schedule, you will receive an e-mail with instructions on completing paperwork (ugh, we know) to get you in the system to get you started.
- You will receive a hyperlink the day of your appointment that you will use to log on to your appointment.
MUST HAVES
- You will need a computer, laptop, tablet, or smart phone that has a working microphone and camera and that can connect to the Internet.
- You will need to be able to connect to the Internet. We STRONGLY encourage you to connect to a private Internet server and not public WIFI.
- You will need to supply an e-mail address in order to receive and send documentation.
- You will need to supply a form of payment.
- You must be physically located in the state of Ohio at the time of our appointments. We are licensed only in Ohio and, legally, cannot provide services outside of state lines, even virtually.
WOULD BE NICE
- We STRONGLY encourage you to be in a private space for your appointments. This space can be outdoors, indoors, in your car, whatever, but please be mindful of your surroundings and who else is listening/watching.
- Keep your camera stationary and eye-level if possible. This one really is for us so that we can see you well.
- Use headphones. Going back to #1, headphones help keep our sessions private so that only you can hear what is being said on our end.
- Stop what your are doing at least 10 minutes before our appointment so that you have time to transition both mentally and physically to our appointment.
FORGET ABOUT IT
- Please log on to your appointments fully clothed. We don't care if you are wearing your comfy jammies, jeans & a tee, or a business suit as long as you are fully clothed.
our paperwork and other "fun" stuff
Intake Packet. All forms must be completed prior to the first appointment.
| intake_paperwork.pdf |
Tips for Telehealth Appointments
| _6__teletherapy_tips.pdf |